Saturday, February 26

AirTran Computer Glitch Wreaks Havoc




I traveled home from Florida today, and luckily I got to the airport plenty early.  When I arrived, the place was in chaos.  Since we have no printer at our Florida house, we have to check in and pick up our boarding pass before going through security.  Usually, there is only a few people in line when we get there.  Today, I never saw such a crowd.  

I quickly learned the problem was AirTran's computer system was down.  Each person had to be checked in manually.  I was worried I was going to miss my flight, but I quickly realized they had to get lots of people on lots of flights.  Also, since I wasn't checking a bag, I got in a a relatively short line to just get my boarding pass.  Although there were only about 10 people in my line, it still took more than 45 minutes to get to the front.  By then, the computer started working again and I made it with time to spare.  

Remember when it was fun to fly?